At 7xm, your personal data belongs to you. This policy explains exactly what information we collect, why we collect it, how we use it, and how we keep it safe. We've written it in plain language — no legal jargon, no vague promises. Just a straight answer to the question: what does 7xm do with your data?
Six core commitments that define how 7xm approaches data privacy for every player on the platform.
Every page, every transaction, every login at 7xm is protected by SSL encryption. Your data travels between your device and our servers in an encrypted form that cannot be intercepted or read by third parties.
7xm does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate the platform and provide you with a better gaming experience.
You have the right to access, correct, and request deletion of your personal data at any time. 7xm provides clear processes for exercising these rights. Contact our support team and we'll handle your request promptly.
7xm only collects the data we actually need to operate the platform, verify your identity, process payments, and keep your account secure. We don't collect data for the sake of it — every piece of information has a clear purpose.
7xm uses cookies and analytics tools only to improve platform performance and your user experience. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with ad networks.
7xm retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
This Privacy Policy describes how 7xm collects, uses, stores, and protects the personal information of players who register and use the 7xm platform at 7xm.run. It applies to all services offered by 7xm, including the website, the mobile app, all games, payment processing, customer support, and promotional communications.
By registering at 7xm or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the 7xm platform.
7xm is committed to handling your personal data responsibly. We treat privacy not as a compliance checkbox but as a genuine obligation to the players who trust us with their information. Every decision we make about data collection and usage is guided by the principle of doing what is necessary and nothing more.
Scope: This policy applies to all personal data collected by 7xm through the website, mobile app, customer support channels, and any other touchpoint where you interact with the 7xm platform.
7xm collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third-party verification services. Here is a clear breakdown of what we collect and why.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, support, security alerts |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, OS | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, session duration, betting history | Responsible gaming monitoring, personalisation, analytics |
| Verification Documents | Government ID, proof of address | KYC verification, withdrawal processing, regulatory compliance |
Note: 7xm does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory obligation.
7xm uses your personal data only for the purposes described in this policy. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main ways we use your data are:
Marketing Opt-Out: If you no longer wish to receive promotional emails from 7xm, you can unsubscribe at any time using the link in any marketing email, or by contacting our support team directly.
7xm processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
7xm does not sell, rent, or trade your personal data to any third party. However, we do share data with a limited number of trusted service providers and partners who help us operate the platform. All third parties who receive your data are contractually required to handle it securely and use it only for the specific purpose for which it was shared.
The categories of third parties with whom 7xm may share your data include:
No Advertising Networks: 7xm does not share your personal data with advertising networks, data brokers, or any third party for the purpose of targeted advertising or commercial profiling.
7xm uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit 7xm.
The types of cookies used by 7xm include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of the 7xm platform. 7xm does not use third-party advertising cookies.
7xm takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
While 7xm takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, 7xm will notify you promptly and take immediate steps to contain and remediate the issue.
Your Role in Security: You also play an important part in keeping your account secure. Use a strong, unique password for your 7xm account, enable two-factor authentication, and never share your login credentials with anyone.
7xm retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by applicable law and regulatory obligations. Specific retention periods vary depending on the type of data:
When personal data is no longer required, 7xm securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request account closure, we will process your request in accordance with these retention requirements.
As a 7xm player, you have a number of rights in relation to your personal data. 7xm is committed to honouring these rights and making it easy for you to exercise them. To make a request, contact our support team at [email protected].
Request a copy of the personal data 7xm holds about you at any time.
Ask us to correct any inaccurate or incomplete personal data we hold.
Request deletion of your personal data, subject to legal retention requirements.
Ask us to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing of your data for direct marketing or legitimate interest purposes.
Response Time: 7xm will respond to all privacy rights requests within a reasonable timeframe. In most cases, we aim to respond within 30 days. Complex requests may take longer, and we will keep you informed of progress.
The 7xm platform is strictly for adults aged 18 and over. 7xm does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, we will immediately close the account and delete all associated personal data.
If you believe a minor has accessed or registered at 7xm, please contact our support team immediately at [email protected] so we can take prompt action.
7xm may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.
For significant changes that materially affect how we handle your personal data, we will notify registered players via email or through an in-platform notification before the changes take effect. Your continued use of 7xm after a policy update constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7xm handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond as quickly as possible.
For data access, correction, or deletion requests, please contact us via email with the subject line "Privacy Request" and include your registered email address so we can locate your account.
Related Policies: This Privacy Policy should be read alongside the Terms and Conditions and our Responsible Gaming policy, both of which form part of your agreement with 7xm.
Now you know exactly how 7xm handles your data. Join thousands of players in Bangladesh who trust 7xm for a safe, fair, and private gaming experience.