Gaming at 7xm is meant to be fun — a way to relax, enjoy great games, and maybe win something along the way. But we also know that for some people, gaming can become more than just entertainment. That's why responsible gaming is built into everything we do at 7xm, not just mentioned in a policy document.
Six ways 7xm actively works to keep gaming safe, fair, and enjoyable for every player on the platform.
Set your own deposit, loss, and wager limits directly from your account settings. Once set, limits take effect immediately and can only be reduced — not increased — without a cooling-off period. You stay in control.
7xm lets you set session time reminders so you always know how long you've been playing. When your reminder triggers, you'll get a clear notification — no pressure, just awareness. It's a small thing that makes a real difference.
Need a short break from gaming? 7xm's "Take a Break" feature lets you pause your account for a set period — from 24 hours up to several weeks. During this time, you won't be able to log in or deposit. Simple and effective.
If you feel you need a longer break, 7xm's self-exclusion tool lets you lock your account for an extended period. Self-exclusion periods cannot be shortened once set. This is a serious tool for players who need it, and we treat it that way.
Reality check notifications remind you of your current session activity — how long you've been playing and how much you've wagered. These pop up at intervals you choose, keeping you grounded in reality rather than lost in the flow of a session.
Our support team is available around the clock. If you're worried about your gaming habits — or someone else's — reach out via live chat or email. We're here to listen, not to judge, and we'll point you toward the right tools and resources.
Responsible gaming means playing in a way that stays fun, stays affordable, and stays within your control. At 7xm, we believe that gaming should always be a form of entertainment — something you choose to do because you enjoy it, not something you feel compelled to do or rely on to solve financial problems.
The vast majority of 7xm players enjoy the platform without any issues. They set a budget, play within it, and treat wins and losses as part of the experience. But responsible gaming also means being honest with yourself about how you're playing — and knowing when to step back if things start to feel different.
7xm's responsible gaming programme is built around three core ideas: giving players the tools to stay in control, making those tools easy to use, and making sure help is always available when someone needs it. We don't just tick a compliance box — we genuinely care about the wellbeing of every player on the platform.
Remember: Gaming at 7xm should always be funded from disposable income — money you can afford to lose. Never chase losses, and never gamble with money set aside for essential expenses like rent, food, or bills.
Problem gambling doesn't always look obvious from the outside. It often develops gradually, and many people don't realise there's an issue until it's already affecting their daily life. Here are some of the most common warning signs that gaming may be becoming a problem:
If any of these sound familiar, it's worth taking a step back and using one of the tools available in your 7xm account — or reaching out to our support team. Recognising the signs early makes it much easier to address them.
Not sure whether your gaming habits are healthy? Ask yourself these questions honestly. If you answer "yes" to several of them, it may be time to use 7xm's responsible gaming tools or seek additional support.
Do you spend more time or money on gaming than you originally intended when you started a session?
Have you ever continued playing after losing in order to try to win your money back?
Do you feel anxious, irritable, or low when you are not able to access gaming?
Have you hidden your gaming activity or the amount you spend from people close to you?
Has gaming ever caused you to miss work, neglect family responsibilities, or fall behind on important tasks?
Have you ever borrowed money, used savings, or sold something to fund your gaming?
Do you find yourself thinking about gaming frequently when you're doing other things?
Have you tried to cut back on gaming before but found it harder than expected?
What to do next: If you answered yes to two or more of these questions, we encourage you to set limits on your 7xm account and consider speaking with our support team. There's no shame in asking for help — it's the smart move.
7xm provides a full suite of responsible gaming tools that are free to use and available directly from your account settings. These tools are designed to give you meaningful control over your gaming activity — not just on paper, but in practice.
Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly but require a waiting period to increase.
Cap the total amount you can lose in a given time period. When your loss limit is reached, your session ends automatically. This is one of the most effective tools for keeping gaming within a budget you're comfortable with.
Set a maximum total wager amount per day, week, or month. This helps you manage the pace of your play and ensures you don't burn through your budget faster than intended during a high-energy session.
Set a maximum session duration. When your time is up, you'll receive a notification and your session will end. You can choose to set a reminder only, or a hard limit that ends the session automatically.
Pause your account for a short period — 24 hours, 48 hours, one week, or longer. During a break, you cannot log in, deposit, or play. This is ideal when you feel like you need a reset without committing to a longer exclusion.
Request a full self-exclusion for a minimum period of six months. During self-exclusion, your account is locked and cannot be reopened until the period expires. This is a firm commitment, and 7xm takes it seriously.
Setting responsible gaming limits on your 7xm account takes less than two minutes. Here's how to do it:
Visit 7xm.run and log in using your registered email and password. If you don't have an account yet, register first — it only takes a few minutes.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. All available tools — deposit limits, loss limits, session timers, and exclusion options — are listed here.
Choose the tool you want to use, enter your preferred limit or duration, and confirm. Deposit and loss limits take effect immediately. Increases to existing limits require a cooling-off period before they apply.
If you're having trouble setting limits or want to request self-exclusion, contact our support team via live chat or email at [email protected]. We'll help you get the right tools in place quickly.
Tip: Set your limits before you start playing, not during a session. It's much easier to make clear-headed decisions about your budget when you're not in the middle of a game.
7xm is strictly an 18+ platform. We take underage access seriously and have multiple layers of protection in place to prevent minors from registering or playing on the platform.
If you believe a minor has accessed or registered at 7xm, please contact our support team immediately at [email protected]. We will investigate and take action without delay.
For Parents: If you share a device with a young person, make sure your 7xm account is protected with a strong password and that you log out after every session. Consider using device-level parental controls for additional protection.
If you're concerned about your own gaming habits or those of someone you care about, please don't hesitate to reach out. 7xm's support team is available 24 hours a day, seven days a week, and we treat all responsible gaming enquiries with complete confidentiality and without judgement.
You can contact us via:
Our support team can help you set limits, activate a break or self-exclusion, or simply talk through your concerns. We're here to help, and we take every responsible gaming request seriously.
You are not alone. Many players go through periods where gaming feels harder to manage. Reaching out early — before things escalate — is always the right call. 7xm's team is ready to support you.
Responsible gaming is not an afterthought at 7xm — it's a core part of how we operate. We believe that a platform where players feel safe, in control, and genuinely cared for is a better platform for everyone. That's why we invest in responsible gaming tools, train our support team to handle sensitive situations with care, and continuously review our practices to make sure they're working.
We also monitor player behaviour for signs of potential problem gambling. If our systems flag unusual patterns — such as significantly increased deposit frequency, extended session lengths, or rapid loss chasing — our team may proactively reach out to check in. This is not about surveillance; it's about genuine care for the people who play on our platform.
7xm will never use responsible gaming data to target players with promotional offers. If a player has set limits or requested a break, they will not receive marketing communications encouraging them to deposit or play more. That's a firm commitment, and one we take seriously.
Gaming at 7xm should always leave you feeling good — entertained, engaged, and in control. If it ever stops feeling that way, we want to know, and we want to help. That's what responsible gaming means to us.
Related Policies: This page should be read alongside the Terms and Conditions and Privacy Policy, both of which form part of your agreement with 7xm.
Join thousands of players in Bangladesh who enjoy 7xm's games safely and within their means. Set your limits, use our tools, and play the way gaming is meant to be played — for fun.