These terms govern your use of the 7xm platform. We've written them in plain language so you actually understand what you're agreeing to. Please read them before you register or deposit. If you have questions, our support team is available 24/7.
These cards summarise the most important parts of the 7xm Terms and Conditions. The full terms follow below — please read those too.
7xm is strictly for adults. You must be at least 18 years old to register and play. We verify age during registration and reserve the right to request additional documentation at any time.
Each player is allowed one 7xm account. Duplicate accounts will be closed and any balances may be forfeited. If you've lost access to your account, contact support — don't create a new one.
All bonuses at 7xm come with wagering requirements that must be met before withdrawal. Requirements are clearly stated on each promotion page. Read them before claiming any bonus.
Before your first withdrawal, 7xm will ask you to verify your identity. This is a standard KYC process. It protects you and keeps the platform secure. Verification is usually completed within 24 hours.
You are responsible for keeping your login credentials private. 7xm will never ask for your password. If you suspect unauthorised access to your account, contact support immediately.
Any attempt to defraud 7xm — including bonus abuse, chargebacks, collusion, or use of prohibited software — will result in immediate account closure and forfeiture of all balances.
By accessing, registering on, or using the 7xm platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and 7xm. If you do not agree with any part of these terms, you must not use the 7xm platform.
These Terms and Conditions apply to all services offered by 7xm, including the website, the mobile app, all games, payment services, customer support interactions, and any promotional offers. Using any part of the 7xm platform constitutes acceptance of these terms.
Important: These terms are updated periodically. Continued use of 7xm after an update constitutes acceptance of the revised terms. We will notify registered players of significant changes via email or in-platform notification.
To register and play at 7xm, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:
7xm reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended until verification is complete. Any winnings generated during an unverified period may be withheld pending verification.
Age Restriction: 7xm takes underage gambling extremely seriously. If we have reason to believe a player is under 18, the account will be suspended immediately and all funds will be held pending investigation. We cooperate fully with any regulatory inquiry related to underage access.
Each individual may hold only one 7xm account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, 7xm reserves the right to close all associated accounts and forfeit any balances held within them.
When registering, you must provide accurate and complete information. This includes your full legal name, date of birth, email address, and any other information requested during the registration process. Providing false information is a breach of these terms and may result in account closure.
You are responsible for maintaining the security of your account credentials. Do not share your password with anyone. 7xm will never ask for your password via email, live chat, or any other channel. If you believe your account has been compromised, contact our support team immediately and change your password.
Account Security Tip: Enable two-factor authentication on your 7xm account for an extra layer of protection. You can do this from your account settings after logging in.
7xm supports a range of local payment methods commonly used in Bangladesh. All deposits are processed in the currency displayed at the time of transaction. Minimum and maximum deposit limits apply and are displayed on the deposit page within your account.
Deposits at 7xm are processed instantly in most cases. If a deposit does not appear in your account within 30 minutes, contact our support team with your transaction reference number. Do not attempt a second deposit before confirming the status of the first.
Note on Currency: All transactions on 7xm are processed in the currency shown on the platform. Exchange rates, where applicable, are set by your payment provider and are outside 7xm's control.
Withdrawals at 7xm are processed to the same payment method used for your most recent deposit, wherever possible. This is a standard anti-money-laundering requirement and applies to all players regardless of account status.
Before your first withdrawal is processed, you must complete the 7xm identity verification process. This involves submitting a copy of a valid government-issued ID and proof of your payment method. Verification is typically completed within 24 hours of document submission.
Processing Times: Most withdrawals at 7xm are completed within a few hours. In some cases, additional security checks may extend this to 24–48 hours. We aim to process all withdrawal requests as quickly as possible.
7xm offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published on the relevant promotion page. By claiming any bonus, you agree to the terms attached to that specific offer.
General bonus rules that apply across all 7xm promotions unless otherwise stated:
Wagering Requirements: Wagering requirements represent the number of times you must wager the bonus amount before it becomes withdrawable. For example, a 20× wagering requirement on a 500 BDT bonus means you must place 10,000 BDT in total bets before withdrawing. Always check the specific requirement on each promotion page.
All games available on the 7xm platform operate according to their individual game rules, which are accessible within each game. In the event of a discrepancy between a game's displayed rules and these Terms and Conditions, the game rules take precedence for gameplay-specific matters.
7xm uses certified Random Number Generator (RNG) systems for all applicable games. These systems are independently tested and certified to ensure fair and unpredictable outcomes. Return-to-player (RTP) percentages are published for all games in the 7xm library.
The following actions are strictly prohibited on the 7xm platform. Engaging in any of these activities will result in immediate account suspension, permanent closure, and forfeiture of all balances. 7xm reserves the right to report prohibited conduct to relevant authorities where required by law.
Zero Tolerance: 7xm operates a zero-tolerance policy toward fraud, cheating, and abuse. Accounts found in violation of these rules will be closed without warning and all associated funds will be forfeited. Legal action may be pursued where appropriate.
7xm is committed to promoting responsible gaming across its entire player base. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are available to all registered players from within their account settings.
If you feel that your gaming is becoming a problem, we encourage you to use these tools or contact our support team for assistance. 7xm's support staff are trained to handle responsible gaming concerns with empathy and discretion.
Players who self-exclude from 7xm will have their accounts locked for the duration of the exclusion period. During this time, they will not be able to deposit, play, or receive promotional communications. Self-exclusion periods cannot be shortened once set.
Need Help? Visit our Responsible Gaming page for a full list of tools, resources, and support options available to 7xm players.
7xm collects and processes personal data in accordance with its Privacy Policy. By registering at 7xm, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is available at /privacy-policy and forms part of these Terms and Conditions.
7xm will never sell your personal data to third parties. Data is used solely for the purposes of operating the platform, processing transactions, verifying identity, preventing fraud, and complying with legal obligations.
7xm provides its platform on an "as is" basis. While we make every effort to ensure the platform is available, accurate, and free from errors, we cannot guarantee uninterrupted access or error-free operation at all times.
To the maximum extent permitted by applicable law, 7xm shall not be liable for:
Nothing in these terms limits 7xm's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
You may close your 7xm account at any time by contacting our support team. Before closure, any pending withdrawals will be processed and any remaining real-money balance will be returned to your registered payment method, provided all verification requirements have been met.
7xm reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:
In cases of account closure due to a breach of terms, 7xm reserves the right to withhold any remaining balance pending investigation. If the investigation confirms a breach, the balance may be forfeited in full.
7xm reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. For significant changes, registered players will be notified via email or in-platform notification.
Your continued use of the 7xm platform after any update to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or about any aspect of the 7xm platform, our support team is available 24 hours a day, 7 days a week via live chat. You can also reach us by email at [email protected].
For responsible gaming concerns, account verification queries, or complaints, please contact support directly. We aim to respond to all queries promptly and resolve any issues as quickly as possible.
Support Hours: 7xm customer support is available 24/7 via live chat. Email responses are typically sent within a few hours. For urgent account issues, live chat is the fastest way to get help.
Now that you know the rules, you're ready to play. Register at 7xm and get access to 200+ games, fast local payments, and a platform built for players in Bangladesh.